MSN Shopping goes Down Under

October 20, 2005

From the MSN Shopping Insider Blog:

“MSN Shopping is very pleased and excited to announce the launch of the new Shopping site on ninemsn in Australia! The new site is built upon the same application platform recently released in the United States, and demonstrates the MSN Shopping team’s commitment to providing high quality tools and services to our partners and customers worldwide.”

More information on MSN Shopping Australia and screen shots on the blog.

On another note, Chris Jolley is no longer Group Program Manager at MSN Shopping. He has joined the MSN marketing team to run merhcandising across the network.


With a Little Help from my Friends

October 20, 2005

I’m trying to get Google to include ComparisonEngines.com as a source in Google News. While Google News uses SearchEngineJournal and SearchEngineWatch (which both frequently link to my posts), for some reason, Google News has repeatedly rejected me as a source.

If you think ComparisonEngines.com is a quality publication, please recommend the site as a source. It will only take 1 minute.

Thanks!
-b


Interview with Rob Wight, President & CEO Channel Intelligence

October 20, 2005

There are a number of companies which provide services to retailers listing products on the shopping comparison engines. Channel Intelligence does this and a lot more. Here’s a write up of my call with Rob Wight of Channel Intelligence

Channel Intelligence Interview
Briefly, what is Channel Intelligence?
“We provide commerce data services to manufacturers, dealers, and affiliates to make it easy for them to get a user from looking at a product to buying a product. We are a data based company that provides information to make the process of ecommerce easy and successful for dealers, manufacturers, and affiliates.”

You provide a lot of different services to clients, but how do you work with manufacturers, dealers, and affiliates on the shopping comparison engine front?
“We have varying relationships with all our partners. We have paying clients in all three categories, but not all relationships are paying.”

We work with hundreds of Manufacturers (defined as the original creator of product)
“We help manufacturers list the dealers (online and brick and mortar) that have their product in stock and are able to sell it right now. We link manufacturer product pages to the product pages of the online resellers based on who the manufacturer chooses. For brick and mortar dealers, we list dealers that have product in stock right now so the consumer can go directly to the stores to buy it. We receive a daily feed of inventory information (both for online products and local inventory for the dealers).”

We work with thousands of Dealers (defined as reseller of a product)
“We provide dealers with services to syndicate their commerce content out to shopping engines and other affiliates so their products are effectively listed on affiliate sites. This involves either getting the products into unified listings or in the non-unified product pages.”

We work with dozens and dozens of Affiliates (defined as intermediaries – any one of a variety of different sites that aren’t dealers or manufacturers)
“Affiliates can be shopping engines, but also other types of aggregators such as large portals, specialty content sites, Amazon, eBay, search engines, etc. We customize the outbound syndication feed for effectiveness within the particular affiliate. What we send to a search engine is different than what we send to a unified page on a shopping comparison engine.”

“We also provide affiliates with back end data services to help them unify products, help them categorize and have as effective a commerce site as possible. With some affiliates, we provide them with feeds detailing local availability of products, with others, we provide categorization of products.”

“We’re a massive data aggregator. Circuit City will tell us to syndicate out their data. HP will tell us to create links out to dealers. An affiliate will ask us to provide local shopping information.” Read the rest of this entry »


Froogle Updates Site – Starting to Look Like a Comparison Engine

October 19, 2005

As one industry insider stated in an email, Froogle’s new layout is “very comparison engine-esque!”

Froogle quietly updated its site yesterday. Scroll down for before and after pictures. There are a number of changes, but here are the basics:

1) The sponsored links (Google AdWords) are no longer flooding the right side of the page (note to Froogle: you need to update your About Us section to reflect this change), but rather have been more elegantly placed across the top of most Froogle pages (the ads do not show up on Merchant Ratings pages). This simple change makes the site a hell of a lot cleaner.

2) Search result pages and product pages have been streamlined and now look more like the pages of other comparison engines. See pictures below.

3) Google has moved beyond text links! Froogle is using a ‘Compare prices’ button as opposed to the standard text link.

4) If you type in iPod, an iPod actually comes up first. This is a major improvement. In the past, iPod accessories would show up above iPods. Hmmm…maybe Froogle has finally worked out some relevancy issues.

Froogle old search result page – Note AdWords ads on right hand side, clutter underneath product listings:

Froogle Search Result Page

Froogle new search result page – Note AdWords ads on top of page, new button to compare prices, sorting options in drop down box, option to add to shopping list:

Froogle New Search Result Page

Froogle old product page – Note multiple listings (including images and descriptions) of same product, only 2 choices of how to sort (price low to high and price high to low):

Froogle old product page

Froogle new product page – Note single listing of image and expanded description at top of page, more choices of how to sort results, a much more standardized comparison engine approach:

Froogle new product page


This Week – Yahoo! Shopping, Fatlens, Channel Intelligence, Kayak, and Froogle

October 18, 2005

Posts coming soon…

Fatlens relaunched with new categories
Froogle finally cleaned up their act a bit
Met with Brian Harniman from Priceline
Met with Steve Hafner from Kayak.com
Spoke with Rob Solomon and Chris Saito from Yahoo! Shopping
Spoke with Rob Wight from Channel Intelligence


Shopzilla powers Scripps Earnings

October 14, 2005

WSJ Article – “Shopzilla’s revenue more than doubled over year ago-levels, to $35.2 million, and its segment profit jumped to $7.3 million from $1.2 million a year earlier.”

MarketWatch – “Revenue [for Scripps] rose 19% to $595 million, bolstered by continued growth Scripps’ cable networks and Shopzilla, the online comparison shopping service it acquired in June. Excluding Shopzilla, revenue rose 15%.”

AP – “Shopzilla’s revenue more than doubled year-over-year and profit increased about six-fold, Scripps’ CEO Kenneth Lowe said. The number of unique visitors to Shopzilla also was up sharply during the quarter. The deal to purchase Shopzilla in June initially raised concern among some investors worried over intense competition in online comparison shopping. But Lowe said at the time that the 126-year-old company has prospered by embracing each new era in media technology.”

Official EW Scripps Release – “At Shopzilla, we’re seeing plenty of evidence that a rapidly growing number of online shoppers are discovering the utility of this very powerful, online product search and price comparison service.”


Integration of Shopping Coupons

October 14, 2005

Yahoo! Shopping Deals

Many of the shopping comparison engines allow merchants to specify ‘Promo text’ within the data feed. Shopzilla, for instance, allows a merchant to add pre-set promotional designations such as ‘Same Day Shipping’, ‘Price Before Rebate’, or ‘Gift with Purchase’. While adding this kind of promotional text is a step in the right direction, what about coupons? Aren’t all online shoppers now trained to look for coupons?

Users of Smarter.com and Yahoo! Shopping no longer have to leave these comparison engines to search for the latest coupon deals.

Smarter.com claims to be “among the first comparison shopping engines that allows [merchants] to integrate coupons at the product level. We’ve found that by including coupon info with your product listings, consumers see more of the ‘big picture’ before determining who to buy from (meaning more qualified leads to you).”

This is a no brainer for the comparison engines, and I’m really surprised that it’s taken so long for this type of coupon integration. See an example here and here. It’s nice to see the little guy innovating.

Yahoo! Shopping, with the data feed of of all data feeds (they accept sooo much information) has long allowed merchants to include promotional text. However, the site is now highlighting ‘Deals’ on product pages – see picture above. Users can click on a green link at the top of the page to see all offers associated with a product.


Offline Until Friday

October 12, 2005

I’ll be offline the rest of today and all of tomorrow. Be back Friday. In the meantime, catch up on some recent posts:

Interview with Andrew Holt of Dontbuyjunk
Halloween Showdown – In a preview of the holiday shopping season, see how the shopping comparison engines stack up.


Silicon Valley & LA

October 11, 2005

After a couple years at Columbia, I started to become a little curt with people. When I graduated, I left NYC for 6 years and returned my patient self. After just over a year and a half back in NYC, I’m turning back into that not so patient person…so, I think it’s time for a little break.

First week of November, I’m heading to Silicon Valley for about a month with a side trip to LA for a week. I can always stay with family, but if anyone knows of a great sublet in Silicon Valley/SF (yes, I know I can find one on Craigslist), please let me know.

During my trip, I would definitely like to sit down face to face with NexTag, FatLens, Yahoo!, Become, Shopping.com, Dontbuyjunk, Froogle, SideStep, Mobissimo, Smarter, PriceGrabber, and Shopzilla…hmmm…a couple more comparison engines out there than out here, huh?

-brian


What Product Should I Buy – Dontbuyjunk.com has the Answer

October 11, 2005

I met with Andrew Holt, co-founder Dontbuyjunk, after Search Engine Strategies (SES) in August. Finally caught up with him again for an interview. Andrew was a computer science major at Stanford. He left Yahoo! Shopping last August after almost 2 years at the company. He is currently working on Dontbuyjunk with his partner, Rishi Khaitan.

History…
“Rishi and I are product enthusiasts. Friends would come to us all the time and ask us what product to buy. We wanted to provide a clear, concise, and accurate technology solution to answer that question.”

“We spent significant time developing our technology, TotalRank. We modeled it after a knowledgeable friend. The goal is to form accurate recommendations personalized through technology. There are three parts of TotalRank:

Ratings. We’ve tried to make this very comprehensive with user reviews and over 200 sources of web reviews. Products are rated on a list of attributes.”

The confidence level we have in a rating. In terms of confidence, we look at review quantity, age, consistency, and source quality – all things that people would weigh when determining the relevance of reviews. TotalRank lists products ranked by how they would be recommended. The products at top are there because we’re confident they have a good rating.”

Personalization. We dynamically re-rank the product list based on attributes that the user finds important. If you’re looking for portable mp3 player, you go to friend and he personalizes rankings for exactly what you need. We’ve found that it’s very accurate.”

“We’ve received a lot of feedback from enthusiasts saying that the TotalRank results match what they would recommend. In the end, the goal is to answer the question of what to buy. We don’t sort by price or popularity, as these things that aren’t as relevant if you’re trying to figure out best product for you. If you select everything you feel is important, you could buy the first product [listed] and that would be the best product for you.”
Read the rest of this entry »


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