Google Payments & Unified Shopping Carts
Google Payments is finally here. Greg Yardley and Scot Wingo (thanks for the heads up, Scot) both were quick to pick up on it, so check out their sites if you want to get the foundation. The official Google blog and official Google Base blog also put in $0.02 on the topic.
While Google Payments should be applauded (feared?) for many reasons, one potential impact on the shopping comparison engine world is that I see a unified shopping cart for Google Base/Froogle as one logical step forward (once the Google Payments system has been fully rolled out). Amazon is the only shopping comparison engine (yes, Greg, you’ve convinced me) which offers this functionality, and I think it could be a game changer for Froogle.
As I mentioned last week in my post about eBay express, I’m disappointed to hear that Shopping.com (SDC) is not going to be involved with eBay express beyond providing catalog/organization technology.
I was hoping to hear a plan for rolling out the eBay express platform to SDC, allowing a user to add a sweater from Macy’s, hat from Nordstrom, and shoes from Zappos to a unified cart for checkout. I purposely give the example of the apparel category because I think the category begs for innovation on the shopping comparison engines, but unification obviously works for the electronics category – think digital camera and accessories, computers and accessories, ipods and accessories and many other areas (anywhere there is an upsell opportunity).
PriceGrabber has smart functionality which allows a registered user to see if it’s cheaper to buy all products from one retailer as opposed to from multiple retailers, but the multiple retailer route forces the consumer to go from store to store to store. A unified shopping cart technology from Google Payments or eBay express would simplify this process.
Google and eBay have a great advantage over the other shopping comparison engines because no one else has a payments system (except Yahoo! with Yahoo! Wallet). I’m sure Google Base/Froogle will exploit this opportunity ASAP, and I hope that SDC does the same.
As I’ve been discussing with a couple shopping comparison engines recently, one innovation I think consumers would welcome is a system where you can dress up a virtual mannequin (with your dimensions) with a pair of jeans from one company, shirt from another, and shoes from a third. The consumer could then save the mannequin and share it with friends to get feedback. Once settled on an ensemble, the user would then buy everything through a single cart. This example brings together social shopping and cart technologies – both areas which could help the shopping comparison engines become more sticky and therefore less dependent on pay per click engines.
