After Yahoo! showed me their new site for the holiday season, I was pretty much underwhelmed. How could Yahoo! Shopping not introduce something incredibly bold for the holidays? And unfortunately I couldn’t even properly articulate my disappointment. I know Chris and Matt (and Haley) wanted to strangle me that afternoon…
What I want to do in this post is shed more light on what I like and don’t like about Yahoo! Shopping.
-The greatest potential for Yahoo! Shopping is the ability to leverage Yahoo! Search. And right now, the company is not taking advantage of this incredible opportunity as much as it could. I’m sure Yahoo! Product Search Shortcuts are being triggered on a hell of a lot of searches, but there are sooooo many more keywords to target. I’d highly recommend that Yahoo! Shopping just look at every top to ‘Wow Gift’ listed on its site and make sure that Shortcuts are being triggered (hint: look at the clothing section…it’s as if you skipped right to video games). Also, make sure that you’re targeting both singluar and plural forms of the words. A search for cashmere scarf triggered a Shortcut, but cashmere scarfs did not. Gold cuff bracelet triggers a shortcut, but Gold cuff bracelets does not.

I love the idea of the ‘cheap’ Shortcut (Cheap Shoes, cheap dresses, cheap jeans, cheap computers, cheap bags, etc.), but these search terms don’t get that much traffic (at least according to inventory.overture.com). Make sure to target holiday terms…’Christmas Gift’, ‘Hannukah Present’, or ‘gift for girlfriend’ (which goes to an old Gift Finder page) and tons of brand name products (assuming it’s allowed).
-I like that Yahoo! Shopping is bringing in the blog (contextually!), Yahoo! Answers (what an amazing success story!), coupons/deals, reviews, guides, etc., but I don’t like how the site has integrated these resources. You’re either integrating them way too much or not enough. These were just clumped together:

And this Top 10 Wow Gifts for Sports & Outdoors module just has a compare prices button next to a picture and description.

If you click through, you see coupons, ratings, reviews, and Answers. These incredible resources could be integrated better into the top level page (at least have reviews). Yahoo! Tech (awesome sight powered by Yahoo! Web Services) brought in ‘read reviews’ and ‘see more MP3 players’. I understand that you don’t want to bombard the user with too many options, but if you say content and community are 2 of your main focus areas, then make use of your assets.
This main Home & Garden page has popular products, refinement options, graphical ads, a pick list from Target (not sure if it’s sponsored), more graphical advertising (from Target), a tiny bit of editorial from MightyGoods about Denyse Schmidt Quilts (that should totally link to more great editorial content, not just to a product list), a holiday gift module, popular coupons & deals module, a Yahoo Answers module, and YSM sponsored links. WHOA! I love a lot of the modules and content, but it’s overwhelming.
One integration that I really liked was the Buzz: Top actor searches into your movies category, but again, the user has to scroll and scroll some more to see the coupons module or Answers module.
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