CPC Rate Changes – Thank you Amazon & Become

November 10, 2010

Tis the season for shopping engine CPC rate increases. Five years ago, it was common to see all the shopping engines implement a 25% CPC rate increase across the board…because, well…fork lifts also see a lift in conversion during the holiday shopping season. Yeah, I didn’t buy it either.

The original party line was that conversion rate goes up 3x during the holidays and the shopping engines were adjusting CPC rates to get their fair share for driving qualified leads. If you pressed a little bit, the shopping engines would talk about CPC rates on Google AdWords going up; and if the CSEs’ traffic acquisition costs (TACs) were rising, then they’d have to pass that additional cost onto the merchants. OK, that made sense, but that also pointed out how dependent the shopping engines are on Google AdWords.

Fast forward a couple years (to 2007), and Shopping.com did something different. They didn’t do an across the board increase in CPC rates, but rather implemented a variable rate increase. At the time, Alisa Weiner and Tomer Shoval explained:

We’ve done some analysis looking at previous years, looking at deltas in different categories in rate cards from our search partners. As opposed to one size fits all, we’ve done the analysis to figure out what’s needed to cover our costs. And we’ve moved the [rate increase] from November 1 to November 15 to better reflect when that increase kicks in. What we’re trying to do this year is be more sensitive to reflect what we’ve seen in the past. In some categories the keywords [cpc rates] increase more, in some categories the keywords [cpc rates] increase less.

So you’d expect the other shopping engines to follow suit. Well, that didn’t exactly happen the last couple years. Of the big, tier 1 shopping engines, NexTag and PriceGrabber have stuck with their across the board CPC rate increases. Bad!

Shopping.com stuck with its guns and maintains its variable rate increase. And they got Shopzilla and Pronto to copy that model.

However, for the first time in the last 5 years, two major shopping engines have no CPC rate increases. Amazon Product Ads and Become are my PPC shopping engine heroes of this holiday shopping season with no CPC rate increases in any categories.

So if you’re not up and running with Become or Amazon Product Ads, what are you waiting for?


Holidays Come Early – Amazon’s One Day Sales

October 29, 2010

Sears got into the holiday spirit months ago with Sears Layaway and Kmart Layaway.

Driving into Palo Alto this morning at 6am, I noticed the holiday lights wrapping the trees on University Avenue.

Since getting into retail, I’ve always thought of the holiday shopping season starting November 1st, the day after Halloween. But as everyone has been reporting, the holidays arrived early this year.

Now Amazon is getting into the game with ‘Countdown to Black Friday’ sales. Not sure how many categories are running this promotion, but the first I’ve been notified of is in the Electronics category. This splash page should work for everyone. Today’s inaugural deal is the Toshiba 55-Inch 1080p LED HDTV with Net TV for $1199.99, a 50% markdown.

From Amazon:

We’re counting down the weeks until Black Friday with spectacular deals every Friday, starting October 29 and running weekly through November 19. Check back every Friday to find fantastic prices on select electronics, video games, and more. And all of these hot deals relate to a theme, including the Deal of the Day and Lightning Deals. Bookmark this page and come back each week to see how you’ll save on items that help you “Connect,” “Play,” “Watch,” and “Listen.” All deals are good while supplies last, so don’t delay!


Morning Roundup – Job Losses, Infopia Sold, Shopping.com eBay Ads

October 8, 2010

Infopia Sold to Versata – Ina Steiner broke this one last night (btw, if you don’t subscribe to her emails, do so now). OK, everyone has been waiting for this one for about a year. Maybe 2. Infopia, Infopia, Infopia. I don’t know where to even start. The company has been through a number of makeovers since I first got to know the team at their 2007 Summit. I’ve been lucky enough to meet some great people at the company, but it’s now a totally different beast with a completely different team. When I saw the CEO speak at a recent PeSA Summit, it was all about analytics and nothing about being an ecommerce platform (ECP) or eBay selling platform. In Silicon Valley speak, the company had to pivot (at least once) as going after the eBay sellers wasn’t cutting it. I’d actually love to write up a full history of these guys, so I’ll reach out to them soon.

-Shopping.com, please get rid of the hideous ‘Sponsored Listings’ from eBay littering your site. Or take down all the paid merchant listings and just put up eBay ads.

-Google using BizRate ratings (among others). Yes, everyone knows that BizRate is one of the sources for Google’s ratings, but it’s nice to see a press release on the subject (from Sept. 29). Also nice to see more activity recently on the BizRate Insights blog.

-95K Job cuts in September. Analysts got this one wrong. Doesn’t bode well for the holiday shopping season. From the NYTimes: “September’s U.S. payroll report adds to the evidence that the recovery is losing what little forward momentum it had,” said Paul Ashworth, senior United States economist at Capital Economics.


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