PriceGrabber President Resigns

November 19, 2010

Just got confirmation that PriceGrabber’s president resigned last week.

PriceGrabber says “Laura Conrad, president of PriceGrabber, has announced her retirement from PriceGrabber. She will remain President of PriceGrabber through at least the end of the year, leading the company through the critical holiday shopping period ensuring merchants, affiliates and consumers a seamless transition in leadership. PriceGrabber remains dedicated to its merchants and affiliates, as well as providing a comprehensive shopping solution to its users.”

Laura came to PriceGrabber in July of 2009 after being COO and CFO of Experian Interactive, which runs FreeCreditReport.com, LowerMyBills, ClassesUSA and PriceGrabber.com. Laura took over the leadership role from Ron Lapierre, who ran business development for PriceGrabber before taking over for CEO and Co-Founder Kamran Pourzanjani.

No word yet from PriceGrabber who will run the company or if there are any other management changes.

As a side note, if you haven’t been following Kamran since he left PriceGrabber, he now runs Bestcovery, and he recently acquired ELC Technologies, the maker of RightScale (which SingleFeed loves), among other apps.


NexTag Rebranding, PriceGrabber Redesign

November 16, 2010

NexTag completely re-brands (click to enlarge). It’s a much friendlier external face, similar to the changes the company has made internally:
nextag re-branding

Pricegrabber re-design (click to enlarge):
pricegrabber site redesign

Big changes. Nice to see these guys try something different after all these years. These changes follow the Smarter.com redesign from a couple months back. Interesting to see these changes so far into the holiday shopping season.


CPC Rate Changes – Thank you Amazon & Become

November 10, 2010

Tis the season for shopping engine CPC rate increases. Five years ago, it was common to see all the shopping engines implement a 25% CPC rate increase across the board…because, well…fork lifts also see a lift in conversion during the holiday shopping season. Yeah, I didn’t buy it either.

The original party line was that conversion rate goes up 3x during the holidays and the shopping engines were adjusting CPC rates to get their fair share for driving qualified leads. If you pressed a little bit, the shopping engines would talk about CPC rates on Google AdWords going up; and if the CSEs’ traffic acquisition costs (TACs) were rising, then they’d have to pass that additional cost onto the merchants. OK, that made sense, but that also pointed out how dependent the shopping engines are on Google AdWords.

Fast forward a couple years (to 2007), and Shopping.com did something different. They didn’t do an across the board increase in CPC rates, but rather implemented a variable rate increase. At the time, Alisa Weiner and Tomer Shoval explained:

We’ve done some analysis looking at previous years, looking at deltas in different categories in rate cards from our search partners. As opposed to one size fits all, we’ve done the analysis to figure out what’s needed to cover our costs. And we’ve moved the [rate increase] from November 1 to November 15 to better reflect when that increase kicks in. What we’re trying to do this year is be more sensitive to reflect what we’ve seen in the past. In some categories the keywords [cpc rates] increase more, in some categories the keywords [cpc rates] increase less.

So you’d expect the other shopping engines to follow suit. Well, that didn’t exactly happen the last couple years. Of the big, tier 1 shopping engines, NexTag and PriceGrabber have stuck with their across the board CPC rate increases. Bad!

Shopping.com stuck with its guns and maintains its variable rate increase. And they got Shopzilla and Pronto to copy that model.

However, for the first time in the last 5 years, two major shopping engines have no CPC rate increases. Amazon Product Ads and Become are my PPC shopping engine heroes of this holiday shopping season with no CPC rate increases in any categories.

So if you’re not up and running with Become or Amazon Product Ads, what are you waiting for?


PriceGrabber Allows Bidding Under Rate Card

May 7, 2010

I’m shocked. Not only did PriceGrabber roll out a new bidding tool, but the tool allows merchants to bid under rate card rates. You can bid under the category minimum. In other words, there effectively isn’t a minimum.

Merchants tied to category minimums on shopping engines usually have to suppress some/many SKUs from engines in order to meet a goal metric, even after optimizing titles, descriptions, etc. [SingleFeed highly recommends qualitative data feed optimization before thinking about bidding or SKU suppression.] Instead of sending 1000 products to a shopping engine, a merchant might eventually cut a data feed in half in order to meet a certain COS. Which means that the shopping engine gets less product variety and consumers using the shopping engine have a poor on site experience.

Google Merchant Center doesn’t have the problem of merchants suppressing SKUs en masse because it’s a free shopping engine. Bing Cashback also doesn’t have this problem as merchants can set cashback amounts by SKU. But most PPC shopping engines definitely see merchants cut active SKU count or shut down a shopping engine campaign altogether.

PriceGrabber’s bidding tool doesn’t seem to be available to all merchants. And it’s not clear whether products bid under the rate card category minimum will actually show up in search results, but I’d assume the products would at least show up below the regular cat minimum paid listings. Why not? The more pages of listings, the more opportunity for PriceGrabber to monetize, whether through the merchant listings, graphical ads, or sponsored links (from Google).


Yahoo! Product Submit Replaced by PriceGrabber

January 11, 2010

This morning, Yahoo! Product Submit merchants were notified that as of March 11, 2010, Yahoo! Shopping is partnering with PriceGrabber. At that time, merchants will no longer be able to submit to Yahoo! Product Submit to list products on Yahoo! Shopping, but must submit through PriceGrabber. If merchants don’t have an account with PriceGrabber and want to make sure their listings remain live on Yahoo! Shopping after March 11, they should sign up with PriceGrabber ASAP.

View the email notification.

Yahoo! has released this help page that will answer most questions.

This is a bittersweet end to Yahoo! Shopping, considering the effort they made to revamp the site in 2007-2008, but not surprising given the Bing/Yahoo! search deal. I assumed that Bing Cashback would replace Yahoo! Product Submit, so I got that one wrong. Congrats to Sean and the PriceGrabber team for grabbing this deal in a crowded market (Shopping.com, Shopzilla, and NexTag all have partner programs).

PriceGrabber can and should play up this partnership. PriceGrabber has hundreds of partners, and I believe this would be the third partnership involving another well know or big shopping engine brand: AOL Search/Shopping and MySimon being the others (yes, there are some smaller deals, but I think these are the ones that count). Yahoo! Shopping consistently is one of the most trafficked shopping engines, but merchants should know that while consumers might flock to Yahoo! Shopping (because of incredible exposure throughout Yahoo! Search and smaller vertical sites like Yahoo! Tech), SingleFeed’s stats (covering hundreds of merchants) show that merchants don’t get the traffic and sales that you might expect from such a big name with such high traffic numbers. I have a feeling this is because of Yahoo! Shopping’s focus on brand name advertising for the big guys through graphical ads (hat tip to Colin) as well as the many Yahoo! Search Marketing ads that take the focus away from merchant product listings. So this is a nice win, but if you’re a PriceGrabber merchant, don’t expect your traffic and sales to double overnight because of this deal.


New Looks – Getting ready for Holiday Shopping Season

August 26, 2009

The shopping engines always change little things around, but it looks like they’ve all made (or are currently testing) some bigger UI changes the last couple weeks (ok, some of these are months old!) in preparation for the holiday shopping season. Most notably, I’ve seen changes on PriceGrabber and Shopping.com. I’ll highlight a couple PriceGrabber changes in this post and hit on SDC changes in another post.

1. Highlighting merchants on the search results pages. As opposed to having to click through to compare prices, consumers can now see the 3 lowest prices available (assuming there are three offers available).  ShopWiki used to to the same exact thing, but actually changed their format since last I looked carefully. Merchants should definitely be aware of this change and monitor their results closely.  From PriceGrabber’s perspective, I’m sure it’s a great way to increase # of clicks, but that doesn’ t mean the consumers clicking are more targeted than they would have been clicking from a compare prices page.  Screenshots:

PriceGrabber:

ShopWiki:

2.  Highlighting more merchants on the search results page.  Not only is PriceGrabber pushing merchants directly from the search results page on the right hand side, btu you can also mouse over a link that says ‘x sellers’ where x represents the number of sellers who offer the product and see a couple offers through a pop up without having to click through to the compare prices page.

3. Highlighting that consumers can SAVE MONEY. Pretty much an exact duplicate of what Become.com implemented a couple months ago, PriceGrabber now highlights % off numbers for consumers with a little red button on top of a product image.

4. Continuing the advertising theme from earlier today, PriceGrabber is now giving premium real estate to text advertisements on the compare prices page, right below the product description and above the merchant listings.  In most of my clicking around, I found the same ad for AT&T.  The ad seems to be completely unrelated to whatever product page you’re on, but it’s sorta subtle, so I guess no one is complaining.

5. I can’t figure out how to spawn these pop ups (they might just show up after a set amount of time), but PriceGrabber has added price alert pop ups to the compare prices page.  I LOVE these ads…and yes, they are ads as they are ‘sponsored’ by an advertiser and include Google AdSense links.  Brilliant way to generate some more page views and therefore more revenue.  BUT, more importantly from a pure marketer’s perspective, I’ve always said that an in-house email list is like platinum because these are people who have at least expressed interest in your product/service and therefore are inclined to receive information from you.  You’ll notice that PriceGrabber is also opting in all those who sign up for a price alert for the PriceGrabber newsletter.  Nice!

Ok, there are many more changes, but those are some of the bigger UI ones that stand out.


Don’t put all your eggs in the Google Shopping Basket

July 1, 2009

If you’re submitting an optimized data feed to Google Shopping, you can get an amazing amount of traffic and sales.  But just as organic placement can fluctuate because of algorithmic changes, your product listings on Google Shopping might fluctuate because of similar algorithmic changes or placement tests.  The old standard of Onebox results showing up below the sponsored ads and above the organic listings is not a guarantee anymore. You might find the Onebox listings in a different form, halfway down the page, or even in the AdWords listings [Any product results showing up in AdWords listings are called Product Ads. These are not related to Onebox listings in any way.] (will share screenshots of these variations soon).

With all these tests that Google is running, your traffic will most likely go up and down and up and down and up and down.  Frustrating when you’re a marketer trying to meet your numbers.  That’s why you can’t put all your eggs in one basket – be it Google Shopping, NexTag, Shopzilla, Amazon Product Ads, or PriceGrabber.

Brian Mark of Toolbarn had a great slide in a SES presentation years ago that showed how he used the shopping engines to make up for a decline in traffic/sales after a site change knocked all his listings out of Google’s organic results.  If he didn’t have the shopping engine listings, he would have been in serious trouble.  In the same vein, as Google Shopping will continue to play around with its listings, merchants should think about listing on other top shopping engines.  Yes, Google Shopping might be at the top of the list in terms of traffic and revenue (and of course, ROI), but NexTag, PriceGrabber, Shopzilla, and Shopping.com can provide a steady stream of traffic and revenue in the face of uncertainty from Google Shopping.

I’ll release some recent SingleFeed numbers discussing aggregate  traffic/revenue #s for the shopping engines soon, but let’s just say that listing on additional top engines can significantly boost results.  Yes, you’ll have to think about PPC costs and not all products will work on all shopping engines, but if you’re smart about your data feed marketing efforts (reporting/analytics!, you can succeed


Spending More or Less on Halloween Costumes?

October 23, 2008

Pricegrabber says that consumers are spending less this year on Halloween Costumes than they did last year.  Based on the number of click-throughs on particular Halloween items on the site, “the average costume spend for men and women has declined from $57 in 2007 to $39 in 2008, a 30% dip.  We also found that adult costume sales are down 31.6 percent from 2007 and children’s  costume sales are down 45.4 percent”

However, the National Retail Federation put out a report on September 30th that said “the average person plans to spend $66.54 on the holiday, up from $64.82 one year ago.” The study claims that “after months of bleak economic news, consumers are looking for a reason to let loose,” said Phil Rist, Vice President of Strategy for BIGresearch. “And with Halloween falling on a Friday this year, consumers may plan to celebrate all weekend long.”

Makes some sense, but the report was released before the financial winter really started to set in…

So what about you?

As for the top costumes, according to PriceGrabber, women are going for:

1) Goddess Adult Sexy of Love Costume

2) GHOSTBUSTERS SEXY – ADULT MEDIUM COSTUME

3) (CL) Adult Sexy Sailor Girl Costume

Men are going for:

1) Adult Halo 3 Deluxe Master Chief Costume

2) Batman Dark KnightBatman Grand Heritage Collection

3) Adult Batman Dark Knight The Joker Costume


IAC Should Buy PriceGrabber

February 27, 2008

Truthfully, Microsoft should pick up PriceGrabber, but MSFT is a bit busy these days with their frenemies at Yahoo.

So why IAC?
-Pronto has a solid base because it powers IAC’s Ask.com. The line in Pronto’s recent press release announcing ‘Pronto’s explosive traffic growth through the second half of 2007 coincides with its entree into the Social Shopping space’ is nice, but the reason for the growth is a mix of becoming Ask’s default shopping engine and aggressive keyword buying on the PPC engines. Pronto has room to grow in both those marketing channels, but adding PriceGrabber would allow it to tackle the third leg of a shopping engine’s traffic acquisition strategy: business development partnerships. PriceGrabber powers the comparison shopping functionality of hundreds of strong content sites. The addition of this partner network in conjunction with PriceGrabber’s established traffic base would quickly vault Pronto to tier 1 shopping engine status as opposed to a steady battle for growth through expensive PPC ads.

So is there any chance that this would happen?
-IAC has the money. IAC has the ecommerce ambitions (HSN, Cornerstone Brands, ShoeBuy, Gifts.com). IAC understands search (Ask). IAC understands the power of comparison shopping/lead gen (LendingTree). And if the company really wants to play in the shopping search space, which I believe it does, buying PriceGrabber would considerably accelerate it’s growth. There are some big cultural issues to overcome, but I think if both teams sat down to look at their strengths, I think they’d realize this is a solid match.

Note: I did not talk to either party about this potential match.


PriceGrabber Update

February 18, 2008

According to this Bloomberg article:

Experian Group Ltd., the world’s largest credit-checking company, said “lots of interest from private-equity and listed companies” in the PriceGrabber price- comparison Web site prompted it to consider selling the unit.

[thanks for the tip, Colin]

Now the interesting part is figuring out who the listed companies might be. Already fielded a couple calls on the subject this morning, and I’m truthfully having trouble pinpointing this one.


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