Bad Sales Email – Follow Up

February 12, 2010

Omniture/Adobe sent an apology for the email they sent me yesterday:

Dear Brian,
We apologize for an automated email you received earlier today created and sent from Marketing on behalf of your Omniture Account Development Manager.

This message was sent to you in error. Please accept our sincere apology, as this is not the type of communication we send to our customers. We look forward to continuing a valuable dialogue in the future.

Sincerely,
Omniture Marketing

Nice move. Next step is for them to personalize it a little bit. No phone number? No (sales)person to contact?


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